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Shipping Policy
Our conditions for shipping, as well as procedure in terms of payment process for both domestic and international clients are explained below:
All of the orders (export) above 12,500 MT/month: We accept full as well as confirmed irrevocable letter of credit (L/C) at sight by a leading globally recognized bank.
All exports orders that values below 12,500 MT/month: We accept advance or prepayment via telegraphic transfer (T/T) after confirming full order with LOI/ICPO.
Return & Exchange Policy
Return and refunds will be processed using the original payment method within 3 business days of receiving the returned item. However, you will be responsible for return shipping costs unless the item is defective or damage. We appreciate your understanding.
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